Job Listing | Deputy Chief, Operations

Salary Range: $105,101 - $122,953 annual (commensurate with experience and qualifications)
Location: City of Kawartha Lakes, ON Organization: Kawartha Lakes Paramedic Service

Job Type: Full-time
Expiration Date: November 17, 2019
Classification: Union

Job Description

The City of Kawartha Lakes is seeking an individual to fill a new permanent full-time Deputy Chief, Operations position. Located on the Trent Severn Waterway in central Ontario, the City of Kawartha Lakes offers a unique mix of urban, rural and waterfront living to its growing population of 75,000. The City is a progressive, forward-thinking community with a positive business environment and a thriving artistic community. Recognized as a prime tourist area for its year-round leisure opportunities, Kawartha Lakes is rich in culture and heritage, a strong agricultural community, and abundant in all the amenities being sought by residents and visitors alike. Essential Duties of Position • Formulates, develops and administers directives, programs, policies and procedures to achieve departmental objectives • Allocates resources to achieve strategic objectives in such areas as deployment, equipment and technology procedure and use, patient care and overall compliance to the applicable requirements • Demonstrates leadership in managing and engaging team members, providing feedback and/or corrective action • Estimates budget requirements, making recommendations to inform current and future expenditures • Develops schedules and vehicle assignment systems • Formulates deployment strategies based on system performance monitoring • Provides guidance and consultation to ensure MOHLTC standards, City of Kawartha Lakes policies and procedures and Provincial Legislation are adhered to with respect to fleet operations and Ambulance base operations • Procures services and goods • Manages stakeholder interactions in the supply and receipt of information, analysis and resolution of issues • Ensures accidents are investigated and appropriate follow up and/or remedial action is taken • Handles customer service concerns, investigating, problem solving and responding as appropriate • Acts as department lead with regard to allied agency meetings, projects, special concerns, joint projects and initiatives, including Provincial CACC, Base Hospital, and neighbouring service meetings • Administers public relations activities on behalf of the department, identifying and communicating with all necessary audiences • Responsible for the hiring, discipline, dismissal, performance management and training of staff, in consultation with the Director and Human Resources • Administer the terms of the Collective Agreement, in collaboration with Human Resources • Perform other related duties as assigned

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Requirements and Qualifications • Post-secondary degree in Paramedicine, Health Care Administration or a related field, plus additional specialized courses in Health Care • Minimum of 5 years related progressive management experience in paramedic or health care field at a middle or senior level • Current Certified Paramedic an asset • Demonstrated ability to investigate, research, write and present complex reports that can give rise to discipline or other legal actions • Excellent written communication skills; attention to detail and accuracy • Ability to demonstrate initiative consistently with commitment to quality improvement, sharing process improvement initiatives with management • Demonstrated time-management and organizational skills with the ability to prioritize workloads, multi-task, and meet deadlines with minimal supervision • Demonstrated proficiency in Microsoft Office, the internet and any other related software. • Possess and maintain a valid Ontario Class “G” Driver’s License • Possess and maintain the absence of a Criminal Record. (Upon a conditional offer of employment, a Criminal Record Check, including a Vulnerable Sector Search, will be required.)

Where To Apply

Interested applicants are encouraged to apply on or before November 17, 2019 through the Careers page on our website: We will accommodate the needs of applicants in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise Human Resources to ensure your accessibility needs are accommodated throughout this process.