Job Listing | Manager, Mobile Integrated Health Programs

Salary Range: Discussed in Selection Process
Location: Chatham-Kent, ON Organization: Chatham-Kent EMS

Job Type: temporary
Expiration Date: May 30, 2021
Classification: Management

Job Description

Medavie Health Services Ontario is the subsidiary of Medavie Health Services responsible for the optimal operation and management of Chatham-Kent EMS, an integrated, pre-hospital care organization. People are the biggest drivers of our success, and we are excited to continue to build a healthier community together. As the service provider for Chatham-Kent EMS, we’re looking for a Manager, Mobile Integrated Health Programs who is committed to the delivery of innovative health care, safety and communications solutions through knowledgeable and caring professionals. Our belief is in a better life for the communities we serve Medavie Health Services is part of Medavie, a health services organization. Together with Medavie Blue Cross, we are committed to providing innovative solutions that will improve the health of all Canadians. As a not-for-profit organization, Medavie is proud to commit an annual social dividend to the Medavie Health Foundation to support programs and initiatives aimed at addressing some of our country’s most pressing physical and mental health coverage. Located in Chatham-Kent, Ontario, the incumbent will lead the Mobile Integrated Health (MIH) program. Collaborating with internal and external healthcare stakeholder, the Manager will be responsible for the design, development, implementation, evaluation, maintenance of the comprehensive programs related to existing, novel and integrated clinical programs. The Manager will support the Community Paramedicine team day to day, liaise with system partners, conduct program development and evaluation. The position entails, but is not limited to the following: • Develops and maintains novel well-defined integrated mobile health clinical programs to help EMS address evolving community healthcare needs and organizational demands in the most efficient manner; • Develops and implements protocols for conducting service delivery reviews and identify gaps in care or service internally and externally; • Makes recommendations for novel division program enhancements and improvements that more efficiently meet patient needs, and provides advise on operational and administrative policies to ensure effective and efficient delivery of emergency medical services; • Manages people resource planning for the MIH program and ensuring ongoing work quality and deliverability of results; • Provides oversight of the MIH paramedics including all aspects of patient care; • Provides clear, concise instructions to the MIH paramedics, which are within their scope of practice; • Creates, develops and maintains internal and external partnerships, with other community organizations and service providers; • Assists with the development of the annual operating budget for the MIH program, and • Any other duties as assigned.

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As the ideal candidate for this role, you: • have a post-secondary education preferably in the Health Sciences field or an equivalent combination of education and experience; • have completed an approved paramedic training program and are currently registered as a paramedic in the province of Ontario; • possess a minimum of five years experience working as a paramedic with a minimum of three years in a progressively responsible leadership role; • have advanced knowledge of Emergency Medical Services operations and health care quality management best practices, legislative acts, and the regulations and bodies that guide Emergency Medical Services; • have demonstrated experience and familiarity with mobile integrated healthcare models and program delivery; • possess experience with research practices and knowledge of and demonstrated use of evidence-informed decision-making processes; • have knowledge of local community health care needs, knowledge of facilitators and barriers to local population wellness; • possess a valid Class F driver’s license in good standing in Ontario (or equivalent); • have the ability to exercise independent judgment and can problem solve with discretion; • are committed to providing stellar levels of customer/patient service and have a passion for business growth within MHS; • possess and demonstrate leadership abilities with a proven track record for inspiring and motivating others; • are skilled in leading and developing staff; • use a positive and creative approach to problem solving; • possess outstanding communication, negotiating, and dispute resolution skills; and • have working knowledge of standard business computer programs (ie. Microsoft Office Suite).

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