Job Listing | Professional Standards Advisor

Salary Range: $89,600 to $112,000
Location: Region of Peel, ON Organization: Peel Regional Paramedic Services

Job Type: Contract
Expiration Date: October 08, 2019
Classification: Non-union

Job Description

Are you an experienced professional with a background in complex problem solving with an analytic mind and a strong aptitude for critical thinking. If you are an expert at working with many different parties, and have strong time management skills to handle varying caseloads, then we invite you to apply for a position as a Professional Standards Advisor. The Professional Standards Advisor works collaboratively with both internal and external stakeholders to ensure quality patient care, expert customer service, and compliance with legislative standards. Responsibilities: • Identify potential risks and possible breaches of standards to formulate investigation plans. • Conduct interviews and take statements from witnesses and subjects which may require evening or weekend work, with some travel. • Collect, document, and present evidence using an unbiased process. • Use software and different technologies to collect vehicle trip information, pull security footage and achieve evidence. • Write professional reports, summarizing complex, multifaceted investigations. • Liaise with external stakeholders to coordinate interviews and release of documents for investigations in compliance with PHIPA, MFIPPA and legislative requirements.

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Qualifications

• Bachelor’s degree in a Health related field or a combination of equivalent education and experience in investigations • Experience in a related health care field an asset • Minimum of 5 years’ experience in the area of professional standards and working with various policies, procedures which includes 3 years demonstrated experience in program leadership and planning • Strong knowledge of healthcare laws, regulations, and standards, compliance programs, risk management, performance improvement systems, knowledge of the emergency services industry • Ability to effectively manage relationships with internal and external stakeholders, the public, health care professionals and managerial staff • Demonstrated planning, analytical and coordinating skills with the ability to work independently on multiple diverse projects • Demonstrated experience in the conduct of investigations, preferably in the area of public complaints relating to compliance to legislated or program standards • Good professional report writing skills Location: 1600 Bovaird Drive East, Brampton ON Hours of work: 8:30am to 4:30pm Monday through Friday (May be required to work alternate hours ie. to interview on weekends or evenings)

Where To Apply

If this opportunity matches your qualifications and experience, please apply online by October 8, 2019 at www.peelregion.ca/hr.