Job Listing | Professional Standards Advisor

Salary Range: $96,785 to $120,979 per annum plus comprehensive benefits
Location: Peel, ON Organization: Region of Peel

Job Type: Full-time
Expiration Date: November 07, 2023
Classification: Non-union

Job Description

Reporting to the Supervisor, Risk and Audit, Paramedic Services, the Professional Standards Advisor (PSA) position supports Peel Regional Paramedic Services to identify risks through the analysis process with an eye to mitigating those risks, and audits patient care documentation to ensure legislative compliance and the highest level of patient care. The PSA works collaboratively with both internal and external stakeholders to ensure quality patient care, expert customer service, and compliance with legislative standards. What you will do in this role: • Identify potential risks and possible breaches of standards to formulate investigation plans. • Conduct interviews with employees and relevant members of allied Services and the public which may require evening or weekend work, with some travel. • Collect, document, and present evidence using an unbiased process. • Use different technologies to collect pertinent information to help inform the analysis (i.e., GPS data, security footage, etc.) • Write professional reports, summarizing complex, multifaceted analysis. • Liaise with external stakeholders to coordinate interviews and release of documents for investigations in compliance with PHIPA, MFIPPA and legislative requirements. • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. See 'Download Job Listing PDF" for full details.

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Qualifications

Bachelor’s degree in a Health related field or a combination of equivalent education and experience in investigations • Minimum of 5 years’ experience in the area of professional standards and working with various policies, procedures which includes 3 years demonstrated experience in program leadership and planning • Strong knowledge of health-care laws, regulations, and standards, compliance programs, risk management, performance improvement systems, knowledge of the emergency services industry • Demonstrated experience in the conduct of investigations, preferably in the area of public complaints relating to compliance to legislated or program standards • Combination of education and experience may be considered Skills/Abilities: • Ability to effectively manage relationships with internal and external stakeholders, the public, health care professionals and managerial staff • Demonstrated planning, analytical and coordinating skills with the ability to work independently on multiple, diverse projects • Professional report writing skills Assets: • Experience in a related health care field an asset • Knowledge of Collaborative Culture of Safety concepts and methodology is an asset

Where To Apply

https://careers-peelregion.icims.com/jobs/13265/professional-standards-advisor/job