Job Listing | Manager, Planning and Performance

Size of the Team you will lead: Approximately 20 Non-Union employees As a leader, you bring vision and authenticity to your duties and the way you work with people. If you are inspiring, results-oriented and are a collaborative people- leader this may be the opportunity you have been looking for... What you will do in this role: Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias Promote a service-oriented culture and focus within Paramedic Services; Develop and empower staff by giving regular feedback, providing development opportunities and strategic direction, and encouraging staff’s participation in key decision-making processes, where appropriate; Oversee the investigation of and recommendations for innovative strategies to deliver quality services, including new service development, in the most economical manner; Facilitates long-range strategic planning for the provision of paramedic services within the Region; Oversee the delivery of system performance planning and reporting, including: the deployment plan; new service development and the preparation of standard operating procedures; Oversee the monitoring of all external paramedic program and performance agreement standards (i.e. Base Hospital performance agreement, Hospital Offload Nursing Program agreement, Tiered Response agreement – external relations, etc.); Oversees the tracking and reporting of all internal and external operational performance statistics; Lead the development, management and coordination of system performance policies, protocols and programs and their implementation to ensure paramedic services are delivered at a consistently high standard and in compliance with all relevant legislation; Oversee the delivery of all education and training to paramedic services including the development and delivery of all required paramedic education, training and evaluation of clinical and professional skills; Oversees the public outreach and awareness program. Provides guidance and direction for the program, media relations, special events and PRPS’ present and future strategic direction; Lead the preparation of the Planning & Performance area budget; Accountable for all aspects of the Planning & Performance area budget and procedures, ensuring that all budget expenditures are consistent with the requirements of meeting operating quality standards