Job Listing | Clinical Manager, Paramedic Programs

Reporting to the Director of Emergency, Critical Care & Central East Prehospital Care Program, and in collaboration with the Medical Director and office manager, the Clinical Manager is responsible for the management of the Central East Pre-Hospital Care Program (CEPCP) and Advanced Life Support Marketed Services Program (ALS), while maintaining alignment with the strategic vision, mission, and values of Lakeridge Health (LH). The key responsibility of this position is to ensure the efficient and effective operation of the program by managing and synthesizing its core activities in the delivery of education and quality assurance programs for the paramedicine services under its purview. The care we provide at Lakeridge Health is shaped by our vision: One System, Best Health. We are looking for individuals who embrace the opportunity to contribute to the evolution and implementation of our continuous improvement system through the utilization of skills and attributes associated with the fields of quality improvement and project management in an integrated manner. The Clinical Manager will have a personal drive and the need to achieve results by working to accomplish outcomes and setting goals and priorities that maximize the use of resources and can inspire others to work toward a common goal by engaging and empowering staff. DUTIES AND RESPONSIBILITIES: " Oversee and coordinate the delivery of educational, clinical support and Continuous Quality Improvement/Quality Assurance Services to the paramedics within the CEPCP catchment area. " Oversee the curriculum development for education - training, certification, and maintenance of skill levels for all providers and instructors. " Manage the hiring process of full and part time staff and their pre-employment skill and knowledge assessments. " Direct supervision of the full and part time Coordinator/Facilitators. " Liaison with Ministry of Health, Ontario Base Hospital Group, Paramedic Services, Paramedics, clinical sites, public and industry. " Align financial and managerial processes with Lakeridge Health's policies, procedures, and guidelines. " Develop, review, and update departmental and program policies and procedures in alignment with LH's policies, procedures, and guidelines, and with MOHLTC as required. " Analyze requirements and define office project activities and deliverables. " Develop project management work plans with the Director and other team members. " Support project teams, working groups, committees, and other stakeholder groups on the development and management of project plans. " Collect, analyze, and interpret qualitative and quantitative data in preparation for projects and reports. " Produce regular status updates on project activities with critical milestones identified. " Remain up to date with health care quality assurance trends and practices and legislation. " Regularly review processes for quality improvement of the CEPCP " Manage a multitude of records via the development and maintenance of various databases. " Provide staff performance appraisals as required.