Job Listing | Deputy Chief of Operations

Salary Range: $100,982.09 - $113,656.24
Location: Dryden, ON Organization: Kenora District Services Board

Job Type: Full-time
Expiration Date: April 05, 2021
Classification: Non-union

Job Description

Reporting to the Director/Chief of EMS and in collaboration with the management team, the Deputy Chief of Operations oversees the EMS department with respect to operations and staff while ensuring a high level of paramedic services are provided. This includes providing supportive leadership and direct supervision to the Superintendents of Operations and EMS Scheduler. Key responsibilities include: Ensuring adequate staffing levels through continuous monitoring of needs. Oversight of staff scheduling, leaves, job postings and hiring. Assisting in recruitment, development, retention and termination of paramedics and other related staff; Overseeing the ambulance fleet including servicing of vehicles, maintenance of vehicle reports and files, the replacement plan, purchase, and movement of vehicles. Oversight and assistance in accident management, preventative maintenance, repairs, radios, and radio communications; Ambulance station oversight including repairs, maintenance and investigations relating to EMS station operations; Oversight of service stock, uniform purchasing, and the equipment program; Provide support to frontline workers through the Superintendents of Operations; Assist in the development and compliance of annual budgeting through regular monitoring of financial reports, vehicle and building maintenance costs, verify and approve payroll submissions and adherence to related purchasing policies; Maintain a safe and healthy work environment, investigates any work-related accidents, WSIB injuries, vehicle collisions, public complaints, etc. and takes necessary corrective action; Lead and assist in internal and external investigations, labour management activities, grievances, and disciplinary action; Lead and assist in developing policies, procedures and directives, deployment plan, memorandums, guides, forms, and checklists to ensure the efficient and effective provision of land ambulance services; In collaboration with Professional Standards, support the maintenance of paramedic qualifications in compliance with legislation and participate in the Quality Assurance Program; Liaise and establish positive partnerships with external agencies and stakeholders to positively impact patient care, employee relations and financial resources/obligations. Along with an excellent benefit package and participation in the OMERS pension plan, we offer a salary ranging from $100,982.09 - $113,656.24 per annum.

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Successful candidates will have: A thorough knowledge of the Ambulance Act and related legislation, Occupational Health and Safety Act and other applicable legislation pertaining to the operation of ambulance service; Ability to interpret and apply the terms and conditions of a collective agreement and resolve grievances in an expedient and consistent manner. Excellent interpersonal skills to relate to employees, members of the public, allied agencies, Ministry of Health, and other stakeholders; Excellent leadership abilities and capable of promoting harmony, good morale and encouraging teamwork.; Must possess superior analytical, multi-tasking, organizational, customer service and teamwork skills; Requires the ability to supervise effectively and to understand financial budgetary processes to maintain internal financial guidelines; Ability to identify and resolve areas of conflict with tact and diplomacy; Must be proficient in the use of computers and current related software. Qualifications will include: Degree or diploma specializing in management or healthcare; Qualifications of a Primary Care Paramedic as outlined in the Ambulance Act; Minimum five (5) years’ experience as a paramedic in the Province of Ontario; Minimum five (5) years’ management/supervisory experience; Excellent verbal and written communication skills, with the ability to handle confidential matters with discretion; Experience working in a computerized environment.

Where To Apply

Interested candidates are invited to submit a cover letter and resume, by email, referencing the competition number in the subject line of the e-mail, on or before April 5, 2021 at 4:00 PM local time to the: Human Resources Department Kenora District Services Board Email: While all responses are appreciated, only those applicants selected for an interview will be contacted. Confidential information provided by applicants will be used for the purpose of this competition only and will be protected in accordance with the Municipal Freedom of Information and Protection of Privacy Act. The KDSB will make accommodations available wherever possible to applicants with disabilities upon request during the recruitment process. The KDSB is an equal opportunity employer.