Job Listing | Regulatory and System Compliance Officer

Salary Range: TBD
Location: Middlesex-London, ON Organization: Middlesex-London Paramedic Service

Job Type: Full-time
Expiration Date: July 21, 2023
Classification: Non-union

Job Description

Middlesex-London Paramedic Service (MLPS) is currently accepting applications for the position of Regulatory and System Compliance Officer. This position requires a high level of paramedic services knowledge and is directly accountable for portfolios that include investigations into professional compliance and freedom of information requests from the public. This role is expected, under the general direction of the Superintendent of Service Compliance & Lead Investigator to have good working knowledge of the Ambulance Act, Regulation 257/00, Highway Traffic Act, Occupational Health and Safety Act, Ministry of Health Documentation Standards, Ministry of Health Patient Care Equipment Standards, Basic Life Support Care Standards, Ministry of Health Patient Care Model Standards, Ministry of Health Ambulance Service Patient Care & Transportation Standards, Personal Health Information Protection Act (PHIPA) and MLPS Policies & Procedures and relevant Collective Agreements. This position is responsible for conducting various investigations including, internal complaints and complaints from the public regarding patient care, vehicle collisions of MLPS ambulances and service vehicles and complaints of paramedic conduct.

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Qualifications

EDUCATION • University degree in Health Sciences or equivalent combination of university, college and/or service related experience – Required • Certified Investigator and Inspector Training Certificate (CLEAR) or equivalent – Preferred KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS • Advanced understanding of the paramedic services business in Ontario. • Exemplary knowledge of the legislative acts, regulations and bodies that guide and govern Paramedic Services. • Working knowledge of the medical and emergency service partners in the Middlesex-London area. • Exemplary knowledge of current health and emergency services issues in Ontario • Three (3) years’ experience with regulatory compliance and investigations considered an asset • Excellent written and oral communication skills. • Demonstrated computer skills required. • Demonstrated leadership, respect for colleagues, teamwork, initiative and innovation. • Works well under pressure. • Possess the ability to organize and direct paramedic staff as assigned to the department and in time of emergency. • Possess tact, discretion and sound judgement. • Ability to handle sensitive materials with discretion, confidentiality and professionalism.

Where To Apply

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