Job Listing | Superintendent - Operations

EDUCATION AND EXPERIENCE Two-year post-secondary diploma in a Paramedic program, or equivalent Qualified as an Advanced Emergency Medical Care Attendant (A-EMCA) Paramedic Minimum of five (5) years of experience as a Primary Care Paramedic Maintain current certification by Base Hospital as a Primary Care Paramedic Management or lead hand education or experience would be an asset KEY KNOWLEDGE, SKILLS & ABILITIES Demonstrated working knowledge of Ontario’s land ambulance legislation, regulations and current practices. Demonstrated knowledge of the interpretation of the Occupational Health and Safety Act R.S.O. 1990 Chapter O.1 as amended and capability in delivering clear comprehensible written and oral instructions, Demonstrated knowledge of all legislation and regulations pertinent to the role, including relevant Collective Agreements, Highway Traffic Act, and Emergency Health Services in Ontario, as well as an understanding of policies and legislation affecting municipal government, that impact functioning in the role. Demonstrated critical thinking skills by systematically obtaining and assessing relevant information, utilizing reflective reasoning and taking action in decision making, with a realistic understanding of the issues and the impact of decision on the department/County. Demonstrated strong organizational skills and the capacity to multi-task in a fast-paced environment, responding with flexibility to changing priorities. Demonstrated leadership skills including effective mentoring, coaching, counselling and conflict management skills. Demonstrated strong interpersonal and communication skills, both written and verbal and ability to communicate complex information to a diverse audience base; fosters open communication. Ability to express ideas clearly and concisely with ease and confidence in a professional, consistent and positive manner. Demonstrated respect for individual differences and competencies. Demonstrated professional work ethic and behaviours in interaction with internal and external contacts. Intermediate computer proficiency including thorough knowledge of Microsoft Office Suite of products including Word, Excel, PowerPoint, Outlook, and the ability to use other software applications. Demonstrated ability to adhere to confidentiality while exhibiting discretion and good judgement.  Proven willingness to learn and acquire new information and skills. Demonstrated commitment to client-centered service/care. Demonstrated ability to manage projects and timelines. Demonstrated ability to initiate and lead change within the department, promoting and applying innovative methods and solutions to situations through a continuous process improvement mindset. Demonstrated ability to be a team player who is able to establish and maintain effective working relationships with employees, clients/resident/patients and the public. Demonstrated ability to provide an engaging work environment where staff are motivated to set and achieve or exceed challenging goals. Demonstrated ability to promote education, development and learning with staff. Demonstrated personal effectiveness in navigating organizational politics, building resiliency, encouraging work life balance and being aware of own strengths and limitations.